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Why Heat & Cool?
Can you help me choose a system?
Do you price match?
How can I check the status of my order?
Do you do special orders?
How do I cancel my order?
Do you offer quotes/better pricing for bulk orders?
How can I change my order?
Is residential delivery included?
Can the product be picked up at your location?
Is lift gate service included?
Do you offer expedited shipping?
Do you ship internationally?
What forms of payment do you accept?
Is tax included in the price?
What is the status of my refund?
Can you recommend a licensed installer?
Can I install my HVAC system myself?
Is a permit required for system installation?
How can I get another copy of manufacturer documents for my system?
How do I register my unit for the warranty?
How do I make a manufacturer warranty claim?
Where can I find product warranty information?
What is your return policy?
How do I request a Return Merchandise Authorization (RMA)?
How do I make a return?
Do you sell parts?
Do you have a retail location?
Is the installation manual included with the system?
What are your hours of operation?
Do you offer an affiliate program?